Benefits of a Well Maintained Restroom

Recent surveys show that restrooms play an important role in both customer and employee retention.

A messy restroom is perceived by employees as a sign that management doesn't care and may result in high employee turnover.
Restroom cleanliness is the leading source of complaints among both customers and employees followed closely by restroom supply concerns.
Up to 20% of middle and high school students avoid the school restrooms due to dirty and unsafe conditions. This may result in health problems. (Opinion Research Corporation, 2002)
85% of Americans inspect hotel restrooms and their supplies within the first 15 minutes of arrival. (FacilitiesNet.com)
30% of Americans avoid public restroom for fear of germs. (Georgia-Pacific Corp, 2005.)
30% of tenants and visitors in public facilities complain about the supplies and the cleanliness of restrooms. (Cleaning and Maintenance Management,1996)
When deciding on a fast-food restaurant, 80% of Americans rated interior cleanliness at the top. This was followed by food quality (79%), order accuracy (75%), cleanliness of the restroom (75%), and availability of a restroom (68%). (Maritz Poll, 2001)